Organizational Change Management Lead

Why Valvoline Global Operations?
 
At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion.

Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

•    Treating everyone with care.
•    Acting with unwavering integrity.
•    Striving for excellence in all endeavors.
•    Delivering on our commitments with passion.
•    Collaborating as one unified team.

When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.

Job Purpose

The Organizational Change Management (OCM) Lead is responsible for developing and executing change management strategies that drive adoption and business readiness for the SAP S/4HANA transformation program. This role serves as the primary change management resource supporting global deployment activities, ensuring stakeholders, leaders, and end users are prepared to successfully transition to new processes, systems, and ways of working.

The OCM Lead partners closely with program leadership, business leaders, functional teams, and deployment teams to assess organizational impacts, manage stakeholder engagement, drive communications, coordinate change networks, and measure readiness and adoption throughout the program lifecycle.

How You Make an Impact (Job Accountabilities)

Change Impact Assessment & Business Readiness (35%)

• Lead enterprise-wide change impact assessments to identify process, role, organizational, and behavioral changes resulting from SAP S/4HANA implementation.
• Partner with functional workstream leaders to evaluate downstream impacts across business functions and geographies.
• Define business readiness criteria and establish methods to assess organizational preparedness.
• Develop and maintain readiness plans, assessments, surveys, and mitigation strategies.
• Identify adoption risks and resistance points and implement proactive mitigation plans.
• Ensure business units are prepared to transition successfully to new ways of working.
• Support deployment readiness activities for future implementation waves, including EMEA and APAC deployments.

Change Network & Local Deployment Support (35%)

• Establish, develop, and lead networks of change champions, super users, and local change representatives.
• Coordinate change activities across multiple business functions and deployment teams.
• Support local market deployments while maintaining alignment with global standards and program objectives.
• Facilitate collaboration among change agents to drive adoption, feedback collection, and issue escalation.
• Lead monthly super user engagement sessions and develop documents they can utilize when sharing updates with their teams.
• Leverage lessons learned and reusable change assets across deployment waves.
• Support regional deployment planning and execution activities.

Communications & Engagement (20%)

• Develop and execute comprehensive communication strategies supporting the transformation program.
• Create and maintain communication plans aligned with key milestones and deployment activities.
• Develop executive communications, stakeholder updates, newsletters, presentations, toolkits, and town hall materials.
• Create and maintain program websites, collaboration sites, and other digital communication channels.
• Ensure messaging consistency across stakeholder groups and geographies.
• Monitor communication effectiveness and adjust strategies based on stakeholder feedback and adoption metrics.

Change Strategy, Stakeholder Engagement & Executive Alignment (5%)

• Support development and execution of the overall change management strategy and adoption roadmap.
• Conduct organizational readiness assessments for future deployment regions and business units.
• Identify and manage key stakeholder groups, including executives, business leaders, functional teams, and end users.
• Advise program leadership on change risks, stakeholder engagement approaches, and adoption strategies.
• Drive stakeholder accountability and commitment to change outcomes.
• Regularly presents readiness, adoption risk, and stakeholder alignment status to program leadership and executive sponsor.

Change Governance, Adoption Metrics & Resistance Management (5%)

• Define and track change management KPIs, readiness indicators, and adoption metrics.
• Monitor organizational adoption trends and identify areas requiring intervention.
• Develop reporting materials for program leadership and executive stakeholders.
• Track change risks, issues, and mitigation activities.
• Support leaders in addressing employee concerns and managing organizational transitions.
• Reinforce desired behaviors and organizational changes required for successful transformation outcomes.
• Own adoption dashboard, readiness scorecards, resistance tracking, leadership action plans, and post-go-live adoption measurement.

Leadership & Influence

• OCM workstream lead, accountable for the global change plan, readiness approach, adoption metrics, and deployment change execution
• Serves as a trusted advisor to program leadership and business stakeholders regarding organizational readiness and adoption.
• Defines readiness criteria, escalates adoption risks, requires mitigation plans, and makes formal go/no-go readiness recommendations.
• Influences leaders and stakeholders without direct authority.
• Leads cross-functional change activities across multiple workstreams and deployment teams.
• Coordinates activities of change champions, super users, and local deployment resources.
• Manages change consultants, contractors, change champions, and super user networks.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

• Bachelor’s degree in Business, Organizational Development, Human Resources, Communications, Information Technology, or related field.
• 10+ years of experience in Organizational Change Management, Transformation Management, Program Management, or related disciplines.
• Experience supporting large-scale ERP implementations, preferably SAP S/4HANA.
• Demonstrated experience conducting change impact assessments and organizational readiness evaluations.
• Experience developing and executing communications and stakeholder engagement strategies.
• Experience managing complex cross-functional initiatives across multiple business units.
• Additional Preferred:
  • Prosci Change Management Certification or equivalent OCM certification.
  • Experience supporting global transformation programs.
  • Experience working with SAP implementations and enterprise process transformations.
  • Knowledge of change management methodologies, stakeholder management, and adoption measurement practices.

Competencies Desired

• Organizational Change Management
• Change Impact Assessment
• Business Readiness Planning
• Stakeholder Management
• Executive Communications
• Organizational Readiness Assessment
• Adoption Strategy Development
• Facilitation and Workshop Leadership
• Influence Without Authority
• Program Communications
• Metrics and Reporting
• Risk Identification and Mitigation
• Cross-Functional Collaboration
• Global Deployment Support

Working Conditions / Physical Requirements / Travel Requirements

• Hybrid office and remote work environment.
• Periodic travel may be required to support deployment activities, workshops, leadership meetings, and regional go-live events.
• Ability to work across multiple time zones supporting global implementation activities.

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.

•    Email: Valvolineglobalcareers@valvolineglobal.com

This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

Are You Ready to Make an Impact?

At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.

Requisition ID: 2484