IT Intern

The Technical Intern provides support to the Information Technology, Engineering, and Research & Development teams by assisting with technical projects, troubleshooting, data analysis, and process improvement initiatives. This role is designed to provide hands-on experience in a corporate environment while contributing meaningful work that supports Valvoline Global’s technology operations and business objectives. 

Responsibilities 

• Assist with troubleshooting and resolving technical issues in hardware, software, or applications. 

• Support system upgrades, testing, and implementation activities. 

• Perform data entry, reporting, and analysis to support decision-making. 

• Collaborate with team members on technical documentation and process standardization. 

• Participate in project meetings, contribute ideas, and help track deliverables. 

• Conduct research on emerging technologies and recommend solutions where appropriate. 

• Provide end-user support under supervision, ensuring timely and accurate resolutions. 

• Maintain confidentiality of information and ensure compliance with company standards. 

Qualifications 

• Currently enrolled in an undergraduate or graduate program in Information Technology, Computer Science, Engineering, or a related field. 

• Strong analytical, problem-solving, and organizational skills. 

• Basic knowledge of computer systems, applications, and networking concepts. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Effective verbal and written communication skills. 

• Ability to work independently with guidance and collaborate within a team environment. 

• High level of integrity, accountability, and attention to detail. 

Competencies 

• Technical Aptitude – Demonstrates curiosity and capability in learning and applying technology solutions. 

• Collaboration – Works effectively within teams, sharing knowledge and contributing to group success. 

• Adaptability – Adjusts to changing priorities, tasks, and technology requirements with a positive attitude. 

• Problem Solving – Identifies challenges, analyzes information, and develops solutions. 

• Initiative – Takes proactive steps to learn, contribute, and improve processes.