Senior IT Release Manager

Why Valvoline Global Operations?

Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we continue to invest strategically and expand globally, driving unparalleled product innovation and sustainable business solutions.

Our corporate values of care, integrity, passion, unified, and excellence shape everything we do. Living out our values is what makes our company, our employees, our partners, our customers, and the communities we serve great.

When you join Valvoline Global, you join a culture that is committed to: treating all people with care, operating with integrity, striving for excellence in everything we do, showing passion about delivering on our commitments, and being unified in all our enterprise endeavors.

Job Overview

The Salesforce DevOps Release Manager is responsible for overseeing and managing the release process for all Salesforce updates, enhancements, and fixes within the organization. This role requires a unique blend of technical prowess, strategic planning, and communication skills to ensure that releases are executed flawlessly and align with the business needs and timelines

Primary Duties and Responsibilities

• Release Planning and Management, coordinate with various stakeholders, including development teams, operations team, and business units, to ensure clear understanding and alignment on release timelines and objectives. Plan, schedule, and oversee all Salesforce releases, from minor updates to major upgrades.

• Environment and Configuration Management, Manage Salesforce environments and configurations to ensure consistency across development, testing, staging, and production. Implement best practices for environment setups, configurations, and integrations

• Collaborate with project teams to identify issues/risks that will impact quality or delivery from a technical and business.  Aid in developing plans to reduce/eliminate issues/risks in release and obtain agreement/consensus.  Ensure that appropriate stakeholders and management are aware of issues/risks, as well as mitigation plans.  In addition, provide regular status reporting (including any deviations from plan) on all project to all parties. 

• Automation and Tooling, Develop and maintain automated processes for build, test, and deployment using CI/CD pipelines. Utilize and optimize tools such as Salesforce DX, Bitbucket, Gearset to streamline the release process.

• Quality Assurance and Testing, Oversee the design and execution of testing plans to ensure each release meets quality standards before deployment. Work closely with QA teams to implement automated testing frameworks.

• Change Management, manage change control processes, ensuring that all changes meet compliance and governance standards. Document all changes and ensure that proper change tickets and approvals are in place before any deployment.

• Stakeholder Communication, Act as the primary liaison between technical teams and business stakeholders to communicate release plans, status updates, and potential impacts. Prepare and distribute release notes and deployment guides to assist users in understanding new features and changes.

• Risk Management and Troubleshooting, identify potential risks associated with releases and develop mitigation strategies. Lead troubleshooting and resolution of issues during and after deployment.

• Continuous Improvement, regularly assess and optimize the release process, seeking efficiencies and improvements. Stay up to date with the latest in Salesforce and DevOps technologies and practices.

• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

Minimum Requirements:

• Bachelor's degree in computer science, business or related field
• Minimum year of Business and/or IT experience; preferably 6 to 8 years
• Minimum of 4 to 5 years Release Manager experience with the following:

       -       Devops Practices

       -       Bit bucket and version control systems

       -       Environment and release management

• Project Management Experience working with both application and infrastructure IT groups
• .      Risk Management & planning, Resource coordination
• Minimum of 4 to 5 using release management and versioning tools.

      - JIRA

      - Gearset 

      - Bit bucket

      - Sales Cloud

      - Service Cloud

      - Manufacturing Cloud

      -CPQ

      - Experience Cloud

      - Commerce Cloud

      - Marketing Cloud

     Licenses and Certifications:

            Devops Certification a plus, but not required

      Knowledge, Skills, and Competencies:

• Strong communication, both verbal and written

• Self-starter with the ability to work independently under some supervision

• Ability to make decisions and take responsibility for work.

• Strong communication skills to liaise effectively with both technical staff and non-technical stakeholders.

• Conflict resolution skills to manage disagreements or problems that arise during the release process.

• Demonstrate an analytical and systematic approach to issue resolution.

• Analytical problem solving, and critical thinking.

• Ability to learn, work, and adapt in a dynamic environment, both as an individual and part of a team

• A mindset geared towards continuous improvement, constantly seeking to optimize release processes and tools for better efficiency and effectiveness.

• Knowledge of DevOps methodology

Valvoline Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company has put a process in place to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

 Requisition ID: 823