Accounts Receivable Officer

Why Valvoline Global Operations?
 
At Valvoline Global Operations, we’re proud to be The Original Motor Oil, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world’s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn’t just about where we began; it’s about where we’re headed and how we’ll lead the way. We are originality in motion.

Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

•    Treating everyone with care.
•    Acting with unwavering integrity.
•    Striving for excellence in all endeavors.
•    Delivering on our commitments with passion.
•    Collaborating as one unified team.

When you join Valvoline Global, you’ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we’re shaping the future of automotive and industrial solutions.

Job Purpose

We are seeking a dedicated Accounts Receivable Officer to join our team in Baulkham Hills.

This is an excellent opportunity to work within a supportive environment and make a meaningful impact on our financial operations.

How You Make an Impact 

• Ensure debtors accounts are reconciled and that payments are allocated according to customer remittance advices in a timely manner to produce bank deposits and enable records to reconcile to the bank account.
• Review debtor’s ledger with Senior Accounts Receivable Officer or National Credit Manager each month.
• Monitor customer accounts for non-payments or other irregularities and then initiate and record collection efforts on the customers record along with referring on issues to sales staff AR Team Leader or National Credit Manager if required.
• Maintain a collection process to continually improve aged debtors. Contact customers for payment of accounts by phone and in writing as required to reach collection target.
• Maintain an ongoing review of customer credit limits and release held orders up to the customer’s credit limit when the account is within terms or refer held orders that exceed credit limits or terms to the National Credit Manager or Senior Accounts Receivable Officer for a decision to release if required.
• Obtain credit reports and set up or maintain customer accounts as required each day recording the details into relevant the registers.
• Investigate and resolve customer queries or issues raised by sales staff.
• Transpose bank deposits from bank statement to banking EFT spreadsheet on allocated day each week.
• Process credit card payments daily and at month end.
• Accounts payable assistance when required.
• Accounts Payable/Receivable adhoc process improvement projects.
• Perform Excel-based reconciliations to ensure accuracy.
• Liaise with customers’ accounts staff and refer disputed matters to the relevant state administration manager or general manager to enable amounts in dispute on the AR ledger to be resolved.
• Communicate with customers via phone, email, mail or personally.
• Liaise with National Credit Manager regarding outstanding accounts and determine corrective action and follow up process.
• Report to the National Credit Manager on monthly cash flows, including debtor and creditor positions.

What You Bring to the Role

• Minimum 2 years’ experience in an Accounts Receivable, Credit or Collections role.
• Qualification in Credit Management or Bachelor’s degree.

Competencies Desired

• Knowledge of accounts receivable
• Intermediate Microsoft Office skills, particularly Excel
• Attention to detail and accuracy
• Interpersonal skills and good communication skills
• Problem-solving skills and decision-making skills
• Embodies the three virtues to be an ideal team player: hungry, humble and smart

Benefits of Joining the Valvoline Team:

• Competitive Remuneration Package: Generous base salary + 12% super + bonus incentive program & 20% annual leave loading
• Wellbeing: Access to our Employee Assistance Program
• Recognition Programs: Annual ANZ Award Ceremony & Hands on Expertise Awards quarterly
• Endless Opportunities: Global career opportunities, ongoing training & development & access to Pathfinder: a one-stop location for leadership and professional development resources

Additional Information:

• Applicants should submit a current resume and cover letter
• The successful candidate must complete a pre-employment background/criminal history check for any items which may be relevant to the duties of the role
• Applicants must be authorised to work in Australia, and must live in the geographical location of the position 

Valvoline Global is an equal opportunity employer. We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.

•    Email: Valvolineglobalcareers@valvolineglobal.com

This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.

Are You Ready to Make an Impact?

At Valvoline Global, we’re looking for passionate and talented individuals to join our journey of innovation and excellence. Are you ready to shape the future with us? Apply today.

Requisition ID: 2499